buy online medicines

category of medicine

OTC Medicine

Dispatch and Delivery Conditions

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Status of your placed order

After placing an order, a payment confirmation email will be sent to your mail account. You can check the details of the placed order in your My Account link.

Another confirmation email will be sent regarding accept/decline of your order when our pharmacist has assessed your medical information and uploaded prescription.

Drugs online shop dispatch medicines within 24 to72 hrs. on working days. A confirmation email is sent to the customer having a unique parcel tracking number when parcel is booked for the given address.


Dispatch, Delivery and Parcel Tracking

Your ordered medicines are dispatched within 24 to72 hrs after acceptance of the order, except weekends/ Holidays.

You will receive a confirmation email with a parcel tracking number when your ordered products/medicines has been dispatched from our end.

  • Dispatch order

    Drugs online shop dispatch products/medicines within 24 to72 hrs. on working days. A confirmation email is sent to the customer having a unique parcel tracking number when parcel is booked for the given address.

  • Partial Shipment

    Large orders will be shipped in Multi packages over different dates. Information is provided in your Order history - Log on to My Account - Order history for details

  • Reasons for Delay/ Non Delivery

    It is the sole responsibility of a customer to provide a valid and correct address when placing the order. Because parcel with an incorrect/ insufficient address will not be delivered at your end. In this case no refund will be accepted if claimed by the customer.

    We are making our sincere attempt and efforts to ensure a safe and secure delivery within 7-28 working days from the shipping date, except Postal delays due to Holidays, bad weather, schedule disruptions or any unavoidable circumstances. Our delivery team can provide you the latest delivery status.

  • Declined orders

    Drugs online shop reserves the right for decline of any order at our end. Our team will contact you if it will be needed to collect additional information from you. You will be informed through email or telephonically regarding reason for additional information or decline of your order.

  • Packaging policy

    All goods are packaged with good quality of packing material to avoid any breakage. So that products can be delivered safely and securely to the customers.

  • Delivery charges

    The charges according to Standard International Express Post are US $ 15.00 flat rate via EMS or Indian Express Parcel (07–28 days Delivery time).However we are supplying your medicines totally free of cost of order above US $ 99.00 .